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Privacy Policy

Your Privacy Matters to Us

At SOL SOLAR LLC, we are committed to protecting your personal information and maintaining your trust. This policy explains how we collect, use, and safeguard your data.

Last Updated: January 1, 2025

Information We Collect

Personal Information

  • • Name, email address, phone number, and mailing address
  • • Property information and energy usage data
  • • Payment and billing information for solar installations
  • • Communication preferences and service requests

Technical Information

  • • IP address, browser type, and device information
  • • Website usage data and analytics
  • • Cookies and similar tracking technologies
  • • Solar system performance and monitoring data

How We Use Your Information

Service Delivery

  • • Provide solar installation and maintenance services
  • • Process payments and manage billing
  • • Monitor system performance and efficiency
  • • Provide customer support and technical assistance

Communication & Marketing

  • • Send service updates and maintenance reminders
  • • Share energy savings reports and system updates
  • • Provide educational content about solar energy
  • • Send promotional offers (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted partners who assist with installations, financing, or technical support

Legal Requirements

When required by law, court order, or government regulation

Business Transfers

In connection with a merger, acquisition, or sale of business assets

Safety & Protection

To protect the rights, property, or safety of our customers and employees

Data Security and Protection

We implement industry-standard security measures to protect your information:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers with access controls

Access Control

Limited access to authorized personnel only

Your Privacy Rights

You have the following rights regarding your personal information:

Access & Correction

Request access to your data and correct any inaccuracies

Data Portability

Request a copy of your data in a portable format

Deletion

Request deletion of your personal information (subject to legal requirements)

Opt-Out

Unsubscribe from marketing communications at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can control cookie settings through your browser preferences.

Essential Cookies

Required for website functionality

Analytics Cookies

Help us understand website usage

Marketing Cookies

Enable personalized content

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Privacy Officer

SOL SOLAR LLC

8800 Wells Station Rd Unit 100

Prince George, VA 23875

Contact Information

Email: privacy@solsolarllc.com

Phone: 866-900-0440

We will respond to your inquiry within 30 days.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.